For a number of years, I was fortunate enough to work as a community manager for 2 tech startups in Boston. Both organizations saw community and their users as a valuable asset to the success of their business.

In 2012, as a side project, I created BostonCMGR, which was “Boston’s Community of Community.” We held small monthly meet-ups and larger quarterly events.

To say I love, appreciate the hard work, effort and value of community management is an understatement. Developing and maintaining a community is hard work and is becoming more and more important in todays business world. 

Over the years I’ve bookmarked, pinned, saved, pocket’ed(?), read and watched countless hours of community management related information. There’s tons of really great thinking happening in the space and I wanted to take a moment to share some of my personal favorites.

I've collected the following list over the past few years. It's some of my personal favorites. It is by no means the end all and be all of community resources, but I think it’s a great place to start if you’re:


1- Getting your feet wet in the Community Management space

2- Trying to understand the value of adding a community “person” in your organization

3- Just want to know what the hell “Community Management” is all about


Take a look and leave a comment or send me a tweet, with your favorite(s) community resources!


29 Must Read Books for Community Managers

The Many Roles of an Internal Community Manager

Content curation in 13 minutes a day

5 Vital Facebook Reports Every Community Manager Should Know

The Five Stages of Social Business Transformation

What Makes A Great Internal Community Manager?

5 Tactics to Improve Your Community Balance

10 steps to building successful online communities

Always a controversial read... Want A Successful Community? Don't Be A Social Media Manager

The Role of a Community Strategist

A Useless Platform from The Online Community Guide

What Makes for a Good Community Manager?

Community Management is the New Black

Why community management is the key weapon in your digital armory

Adding Gamification to Your Community

The Community Management Cheat Sheet

10 Commandments of Community Management

What’s the Difference Between Community Management and… everything.

My definition of a Community Manager

Why Customers Turn to Each Other for Help

Converging on the Social Enterprise

Community Managers: What They Do, Why You Need Them

Confessions of a troll: 'Trolling is an art'

Social Business: What Are Companies Really Doing?

"Community Management 101"


Miscellaneous Links: