For a number of years, I was fortunate enough to work as a community manager for 2 tech startups in Boston. Both organizations saw community and their users as a valuable asset to the success of their business.
In 2012, as a side project, I created BostonCMGR, which was “Boston’s Community of Community.” We held small monthly meet-ups and larger quarterly events.
To say I love, appreciate the hard work, effort and value of community management is an understatement. Developing and maintaining a community is hard work and is becoming more and more important in todays business world.
Over the years I’ve bookmarked, pinned, saved, pocket’ed(?), read and watched countless hours of community management related information. There’s tons of really great thinking happening in the space and I wanted to take a moment to share some of my personal favorites.
I've collected the following list over the past few years. It's some of my personal favorites. It is by no means the end all and be all of community resources, but I think it’s a great place to start if you’re:
1- Getting your feet wet in the Community Management space
2- Trying to understand the value of adding a community “person” in your organization
3- Just want to know what the hell “Community Management” is all about
Take a look and leave a comment or send me a tweet, with your favorite(s) community resources!
29 Must Read Books for Community Managers http://buff.ly/q5Enru
The Many Roles of an Internal Community Manager http://buff.ly/T7PEKP
Content curation in 13 minutes a day http://buff.ly/JbCtXm
5 Vital Facebook Reports Every Community Manager Should Know http://buff.ly/JQABl4
The Five Stages of Social Business Transformation http://buff.ly/rNtoEi
What Makes A Great Internal Community Manager? http://buff.ly/n5ZPNt
5 Tactics to Improve Your Community Balance http://buff.ly/kjbRMw
10 steps to building successful online communities http://buff.ly/T7PDGs
Always a controversial read... Want A Successful Community? Don't Be A Social Media Manager http://buff.ly/T7Plzo
The Role of a Community Strategist http://buff.ly/WPxAI8
A Useless Platform from The Online Community Guide http://buff.ly/qDcF0w
What Makes for a Good Community Manager? http://buff.ly/WPxH6i
Community Management is the New Black http://buff.ly/WPxHDB
Why community management is the key weapon in your digital armory http://buff.ly/S3bA6b
Adding Gamification to Your Community http://buff.ly/snwTGL
The Community Management Cheat Sheet http://buff.ly/yarsSS
10 Commandments of Community Management http://buff.ly/14EL5N6
What’s the Difference Between Community Management and… everything. http://buff.ly/OPcrrS
My definition of a Community Manager http://buff.ly/pUPf8t
Why Customers Turn to Each Other for Help http://buff.ly/14ELbEp
Converging on the Social Enterprise http://buff.ly/qKPLuX
Community Managers: What They Do, Why You Need Them http://buff.ly/14ELCia
Confessions of a troll: 'Trolling is an art' http://buff.ly/WPyILN
Social Business: What Are Companies Really Doing? http://buff.ly/14ELH5k
"Community Management 101" http://buff.ly/14ELIq1